Knowledge Base

While charging on the dock, will the light on the robot turn on?

If NO, please contact service@tesvor.com for the warranty with your order information. Thank you.

If YES, please ALSO try to charge the robot with the adapter directly, without using the dock.

When charging, will the light on the robot turn on?

If YES, please try to charge it for 6-8 hours till it's fully charged.

If NO, please email to us for support.