Thank you for visiting and shopping at Tesvor.com. Following are the terms and conditions that constitute our Shipping Policy.

 Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Due to COVID-19, the delivery time may be longer.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout. Shipping is free when orders over US$145 / EUR 145 ( Austria, German & United States available.

 

Carrier	Country	Shipping Time	Price
UPS/USPS	United States	2~5 business days	$8
UPS/DHL/DPD	Germany	2~3 business days	6EUR
UPS/DHL/DPD	Belgium	3~4 business days	10EUR
UPS/DHL/DPD	Netherlands	3~4 business days	9EUR
UPS/DHL/DPD	Luxembourg	3~4 business days	10EUR
UPS/DHL/DPD	Czech Republic	3~4 business days	10EUR
UPS/DHL/DPD	Poland	3~4 business days	10EUR
UPS/DHL/DPD	Slovenia	3~4 business days	12EUR
UPS/DHL/DPD	Croatia	3~4 businessdays	12.5EUR
UPS/DHL/DPD	Slovakia	3~4 business days	12.5EUR
UPS/DHL/DPD	Denmark	3~5 business days	11EUR
UPS/DHL/DPD	Finland	3~5 business days	11.5EUR
UPS/DHL/DPD	France	3~5 business days	11.5EUR
UPS/DHL/DPD	Monaco	3~5 business days	11.5EUR
UPS/DHL/DPD	Austria	3~5 business days	10EUR
UPS/DHL/DPD	Sweden	3~5 business days	11.5EUR
UPS/DHL/DPD	Bulgaria	4~7 business days	15EUR
UPS/DHL/DPD	Hungary	4~7 business days	15EUR
UPS/DHL/DPD	Romania	4~7 business days	15EUR
UPS/DHL/DPD	Estonia	4~7 business days	15EUR
UPS/DHL/DPD	Lavinia	4~7 business days	11.5 EUR
UPS/DHL/DPD	Italy	4~7 business days	11.5EUR
UPS/DHL/DPD	Greece	4~7 business days	16EUR
UPS/DHL/DPD	Ireland	4~7 business days	14.5EUR
UPS/DHL/DPD	Portugal	4~7 business days	14.5EUR
UPS/DHL/DPD	Spain	4~7 business days	12EUR

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

 

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

 

Tesvor ships to addresses within the U.S., U.S. Territories, EU Territories and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

Tesvor is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Tesvor is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

We currently do not ship outside the U.S and Europe countries listed above.

 

Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.