Warranty Policy
Tesvor provides the following limited warranty on the products we manufacture.
New Product Limited Warranty: Tesvor warrants to you, the original purchaser, that the Tesvor product you purchased will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase. This limited warranty applies only to new products purchased and used in Europe. Some states/jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Proof of Purchase: To claim our limited warranty, you must first show us the date you purchased your Tesvor product. Your bill of sale or similar document will suffice. If you are unable to show us the original date of purchase, the term of this limited warranty will begin when we ship your Tesvor product from our factory.
Exclusions This limited warranty does not cover defects or damage caused by:
Any modifications not approved by us, improper repairs or services, or the use of inappropriate parts and accessories not supplied by us.
Misuse or failure to follow operating instructions and failure to perform recommended maintenance.
Machine parts must be replaced periodically.
Use in any other manner different from its usual and intended use.
Your Responsibilities: You are responsible for (1) using our products properly, (2) performing routine preventive maintenance, and (3) following the proper product handling recommendations provided in our instruction manuals, quick start guides, and website.
Customer Service – Please contact Customer Service – service@tesvor.com to determine your problem and next steps. Tesvor and its suppliers’ entire liability and your exclusive remedy shall be, at our option: (1) refund the price paid or (b) replace the part or product. Replaced parts and products will carry the remainder of the original limited warranty or thirty (30) days.
No Other Warranties: Tesvor does not warrant that the functions contained in the Tesvor products will meet your requirements. The entire risk as to the quality and performance of the Tesvor products is with you. To the maximum extent permitted by applicable law, Tesvor and its suppliers disclaim all other warranties, express or implied, with respect to the Tesvor products and accompanying written materials, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. This Limited Warranty gives you specific legal rights. You may have other rights which vary from state to state/jurisdiction.
No Liability for Consequential Damages: To the maximum extent permitted by applicable law, in no event shall Tesvor or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other financial loss) arising out of the use or inability to use Tesvor products, even if Tesvor has been advised of the possibility of such damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
If you have any questions about our product warranty, please contact us
Contact Us
E-mail:service@tesvor.com